Privacy Policy
How we collect, use, and protect your information
Information We Collect
Personal Information
When you create an account with EventBlast, we collect:
- Your name and email address (provided through Auth0 authentication)
- Organization information you provide
- API usage data and logs
Usage Information
We automatically collect information about how you use our service:
- API requests and responses
- Event streaming data and metrics
- Technical information about your requests (IP addresses, user agents)
- Performance and error logs
How We Use Your Information
We use your information to:
- Provide and maintain the EventBlast service
- Process your API requests and deliver events
- Monitor service performance and troubleshoot issues
- Communicate with you about your account and service updates
- Improve our service and develop new features
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or protect our rights
- With service providers who help us operate our platform (such as Auth0 for authentication)
- In connection with a business transfer or acquisition
Data Security
We implement appropriate security measures to protect your information:
- Encrypted data transmission using HTTPS/TLS
- Secure authentication through Auth0
- API key-based authentication for service access
- Regular security monitoring and updates
Data Retention
We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your account and data
- Export your data
- Opt out of certain communications
Cookies and Tracking
EventBlast uses minimal cookies necessary for authentication and session management. We do not use tracking cookies or third-party analytics beyond what's necessary to operate the service.
Children's Privacy
EventBlast is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
International Users
EventBlast is operated from the United States. If you are accessing our service from outside the US, please be aware that your information may be transferred to, stored, and processed in the US.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us through our support channels or visit our about page for contact information.